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Inefficiency of administrators

Discussion in 'Site Feedback & Support' started by Carsak, Jun 7, 2017.

  1. Carsak

    Carsak

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    Hello to everyone, with this thread I would like to express my disdain and my disappointment towards the most inefficiency of the admins of this site.
    As many have seen, in the section of Assetto Corsa modded cars has been shared a pay-mod created by ASR Formula by a fake user ... several reports have been made by several people since this morning but administrators have not yet Deigned to do their job by significantly damaging the team that accomplished this work

    Now my questions are as follows:
    - Do you have administrators on this site?
    - Are there any controls on uploaded content?

    I'm appalled by the inefficiency of the
     
    • Sad Sad x 1
  2. jimortality

    jimortality
    Premium

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    This isn't going to end well :speechless:
     
    • Haha Haha x 2
  3. Benutzername

    Benutzername
    I breath a lot. I guess i just really like air. Premium

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    Yes, there are administrators here.
    And from my experience they do a great job.

    There is gonna be a reason, im sure. Or maybe just more time needed.
     
    • Agree Agree x 2
  4. Kenny Paton

    Kenny Paton
    Staff Premium

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    I would point out that as volunteers with real lives we aren't on here 24/7.
    I'm sure that the report will be dealt with when the appropriate administrator sees it.
     
    • Agree Agree x 3
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  5. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    If a report is valid we always take content down. But as stated by Kenny people have real lives and we can't always be online 24/7.
     
    • Agree Agree x 2
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  6. alesanchez

    alesanchez

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    Anyway for us and our users beta access it was a big damage!
     
    • Sad Sad x 1
  7. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    Not sure what you are implying here but I suggest you contact the person that actually uploaded the content without your approval.
     
  8. Kenny Paton

    Kenny Paton
    Staff Premium

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    I hope you'll be investigating which of your beta testers released it into the wild.
     
    • Agree Agree x 1
  9. Carsak

    Carsak

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    The problem is not real life, the problem is that there are no controls on uploaded content, any content should be approved by a staff member in order to avoid this type of problem or even (I am aware that in the past other fake users have shared official AC contents)

    I do not consider it admissible given the importance of the site ... :\
    12hrs without any control is abit scary :(
     
    • Haha Haha x 1
  10. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    Actually six hours since it was reported which is very acceptable. Again go after the person that is actually causing you the damage.
     
    • Agree Agree x 3
  11. alesanchez

    alesanchez

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    The published content make to be controlled by an administrator! It turns out that in the past were published DLC of Assetto Corsa, then removed only after. You have to control what people charge! You are responsible for this!
     
  12. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    It should not. We have a clear large banner on the resource page instructing uploaders to comply with our easy to understand Terms of Service. Users are responsible to seek permission from copyright holders before uploading any (user)created files.

    The day we have to manually approve each file and upload is the day we have to shut down the entire database. We can't possibly know the origin of each file and texture but the author or/and the uploader can and our rules are very clear.

    You're unleashing your frustrations at the wrong person(s) really.
     
    • Agree Agree x 2
  13. alesanchez

    alesanchez

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    I hope your method will soon be changed! Every content must be approved.
     
    • Haha Haha x 3
  14. Kenny Paton

    Kenny Paton
    Staff Premium

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    How would you suggest we police this, how do we know what is an approved mod?
    Did you approve your beta tester?
    I'm not downplaying the damage this may have caused and am sympathetic to modders but we can only know what is illegal by reports and they are not always accurate.
     
    • Agree Agree x 5
  15. alesanchez

    alesanchez

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    So can we upload porn movies, dlc of official games quietly and you do not have any control? Please explain.
     
    • Haha Haha x 2
  16. Benutzername

    Benutzername
    I breath a lot. I guess i just really like air. Premium

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    With all respect to everybody, i am not from the staff and not an admin.

    Just imagine YouTube having to check every video that is uploaded before releasing it. That's completely impossible. Sure, YouTube has some automatic filters but YouTube is a whole other dimension as Racedepartment is. That's not affordable.

    The admins here have a real life and they do a really good job in my opinion. Try to think into it, please. It's hard work.
    The illegal stuff is down here pretty quickly. Reporting helps, so thanks for doing that to the mod mentioned.

    That a Beta tester from somewhere uploads the content somewhere else should not happen either.
     
    • Like Like x 3
  17. Joseph Wright

    Joseph Wright
    Commentator - The Voice of RD (Steam: WrightRD) Staff Premium

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    What you are trying to say is someone should sit behind the computer all day and go through and approve every mod? If this was the case, you would be complaining thats mods are taking too long to go up on the site. We have a clear ToS as Bram has mentioned. Six hours response is a quick response time from a team of Volunteers, of which we all are at RaceDepartment. We have a Report button for a reason, and this has been used effectively in this and every situation.
    It is not our fault that people break the rules laid out to them, so you are complaining at the wrong selection of people. You should be complaining at the Beta testers, and more specifically the Beta tester who released the content. It is not up to us to filter other's mods when it is in fact written in our ToS that they have to have appropriate rights to release content.
    As Kenny has rightly said, we are only made aware of whats illegally uploaded due to reports. We do not know what mod has and does not have the correct rights to be uploaded. There is no way to police this live, but only through the report feature which again, in this case and every case, has been used effectively.
    As an admin myself, lets put it into perspective of how much we do. I have school for 6 hours every day. I then work for 3 hours every evening. I then come home, and I make race threads, I stream almost daily. I look through reports. I check through forums reading about 50 different forums every day. I update forum posts and engage with a lot of the community. As do all of our staff. We are here to help as much as we can, but having real lives makes this difficult for us to do.
    Again as stated many times, you are complaining at the wrong people. We did not upload the mod or have any affiliation with it. We removed it as soon as the report was read by the appropriate administrator.
     
    • Like Like x 4
  18. alesanchez

    alesanchez

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    Mine was just a question to understand how it works. Now I understand, there is no control. If people upload my mod I understand that there are no problems for you. But if people upload an official content? Gaming masters could use the law against you. My advice is: add controls to protect everyone if you can.
     
    • Haha Haha x 1
  19. alesanchez

    alesanchez

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    My other personal observation. We know that our beta testers may distribute our models to friends or they can be loaded into second-tier sites, unknown! But I did not expect this to happen on an important site like RD.
     
    • Haha Haha x 2
  20. Dave R

    Dave R

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    Bram, can you take some time and download each thing that is uploaded and test it for quality and bugs and check other sites on the internet to make sure it hasn't been ripped from anyone? Thanks!!! This shouldn't take up much of your time at all. :):):)
     
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