Glbal Error 200: No connection

Marcus Meyrick · Mar 18, 2013

Guys,
This is the support ticket i submitted to SImbin. Can anyone offer any suggestions about how to fix it?

Hi,
I have submitted a support ticket a few weeks ago that has not been responded to as yet.

I still cannot get into game as everytime i launch from Steam i get Glbal Error 200: No connection.

This has been the same since launch. I have never successfully launched. Am i missing something obvious.

System Specs:
Intel Core I5 3570k @ 4.2gig
2 x AMD HD6950 crossfired
8 gig DDR3 1600
1 tb HDD
Asus Xonar DG sound card

This should be plenty powerful enough to play and i am out of ideas.

Bram Hengeveld · Mar 18, 2013

Do you get this error also with other games on Steam Marcus?

Marcus Meyrick · Mar 18, 2013

No Bram, all other games.. Including the Race series work fine. Just Raceroom. I originally submitted a ticket to Simbin over a week ago and no reply as yet.. pretty poor service really. Still, it will be nice to get this nailed down and actually be able to try the sim.

Andi Goodwin · Mar 18, 2013

i know they are trying to duplicate your issue (i asked ) .... but i dont have anymore info than that .....

Andi

Marcus Meyrick · Mar 18, 2013

OK, cheers Andi. Does that mean that a load of people are experiencing it then?

Andi Goodwin · Mar 18, 2013

not as far as i know ... and im not sure what dierction to point you in either ......
just basic ones like
make sure your pc's time and date are correct
make sure your not running any software that could be deemed as possible cheating/ripping (deamon tools etc )
turn off any oc software (always worth a try )

but hopefully someone will get back to you soon

Andi

Bram Hengeveld · Mar 18, 2013

The trick that always worked with the RACE 07 series you can also try Marcus.

Delete both the .blob files. Then end steam completely. Restart it and login with your username and password. Does the problem still exists?

Marcus Meyrick · Mar 18, 2013

I have done a search for *.blob files and found no sign of them on my pc.. where are they located Bram?

Conny Naslund · Mar 18, 2013

Windows XP/Vista/7

Completely exit from the Steam client.
Go to C:\Program Files\Steam (or the Steam directory that was specified during installation).
Locate ClientRegistry.blob and rename this file to ClientRegistryOld.blob.
Restart Steam to allow the file to be recreated.
Test the issue once more.

Marcus Meyrick · Mar 18, 2013

Cheers
guys, still no joy unfortunately.. I will just wait to see when/if they get back to me on the support ticket i put in i think.

Marcus Meyrick · Mar 19, 2013

Ok, just had the following reply from Hannes from Simbin QA.

It seems the problem has been located and they are working on a fix. Possibly a few weeks however Hannes has asked me for some detail on the exact time that it happens which I will provide tonight.

My only slight concern is if I need to provide some exact times that the issue is happening i wonder whether the problem is as nailed down as this reply suggests. Still, it's a good thing that this has been recognised and is being worked upon.

Hello Marcus,
I'm very sorry to hear that you have been having issues with our game.
We believe that we have identified the issue and are working to resolve it.

Best regards,
Hannes Wallstedt
SimBin QA

Andi Goodwin · Mar 19, 2013

the thing is ;is that maybe the fix was quite simple but it changes something that will be tested then added to an update ... so from fix to testing to confirmation to build going out can take a little while

Andi