I am really pissed off now!!! I purchased the game in Oct / Nov last year and still dont have a serial number!!! I PM'd the reiza support and they refered me to a web page, only then to say my email is not valid with my payment WTF... Really you guys got your money almost a year ago and Im still waitng for my product this is bad service and Im loosing out on Game time for the 2012 update!!!! I still have my proof of payment but seems that means nothing WTF BTW this is an awesome game dont get me wrong!!!