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[Fixed] Windows phone issues

Discussion in 'Site Feedback & Support' started by Jan Mikuž, Aug 5, 2015.

  1. Jan Mikuž

    Jan Mikuž

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    I've had a couple of issues on and off with using all the functions properly on this website when accessed from my windows phone.

    Issue 1: The site doesn't register I'm logged in . When I tap to view my alerts or try to post, it keeps telling me to log in. But this occurs much less frequently lately...seems to be fixed.

    Issue 2: Can't view "inbox" and "alerts" tabs in portrait mode, I can only see my profile name. Need to turn my phone horizontally to see the rest.
    I've had this issue on and off(when you are doing changes to the website). Didn't have this issue for the last couple of months. But today I notice it has reappeared.

    Btw, thx for your work and service
     
    • Agree Agree x 1
  2. Jan Mikuž

    Jan Mikuž

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    Update : Issue 2 is still present. Do you plan to adjust/resolve this in the future ?
     
  3. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    I can't reproduce that error Jan. Don't have a windows phone. Could you take a screenshot of your problem?
     
  4. Jan Mikuž

    Jan Mikuž

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    Phone screenshot :


    [​IMG]
     
  5. Msportdan

    Msportdan
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    yep i get this on a 435.
     
  6. Jan Mikuž

    Jan Mikuž

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    Issue 3:

    Whenever I'm not on the top of a page, the login box will not pop up when I tap on "login". The shadow does appear, but the box is stuck at the top of the page and I need to scroll back up to be able to login.

    This issue, like the alert and inbox tabs not showing up in portrait mode, is a recent issue as well. Since the last change to the login buttons...
     
  7. Frank

    Frank
    Administrator Staff Premium

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    Did it ever work fine, or is it like this from the start on your Windows Phone? Then I mean all issues you described.
     
  8. Jan Mikuž

    Jan Mikuž

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    I provided this info in my posts. And, yes, it did work fine in the past.:thumbsup:
     
  9. Frank

    Frank
    Administrator Staff Premium

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    I read over it then, try clearing your cache in IE.
     
  10. Jan Mikuž

    Jan Mikuž

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    I did that already. Doesn't solve it. I suspect it's some type of code your website uses, that isn't fully supported by my phone. Or it may be just some values you changed in the code that produce these issues on windows phone.

    I'm no programmer, so I'm just guessing.
     
  11. Milos

    Milos
    Had things gone my way, who knows..

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    I use an Android and I have the same issue
    Screenshot_2015-08-25-23-05-01.png
    but if I turn it landscape or open up my conversations or alerts tab it's back to normal (I noticed the "forums" disappears too)
     
  12. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    Looks fine on my phone and on windows phone when browsing the frontpage ;)

    The moment I land on "forums" the above issue occurs.

    Going to landscape mode fixes it all.
     
  13. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    Reducing the font size of the navbar items seems to solve the issue. However for desktop users the items appear a bit too small now.

    But ill leave it like this for now until i have another better solution.
     
  14. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    As a final resort there is always font awesome. This should solve the issues for smaller mobile screens. Can you confirm @Jan Mikuž and @Milos
     
    • Winner Winner x 1
  15. Jan Mikuž

    Jan Mikuž

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    Yes, it works now. I can only see the 3 icons, though. But i suppose it's meant to be this way for mobile devices...
    Cool solution you came up with. Thanks for your support.

    p.s.: Had issue1 earlier today, so I figured someone must be tinkering with the website again. :)
     
  16. Paul Bennett

    Paul Bennett
    Premium

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    Android :thumbsup:
     
    • Agree Agree x 1
  17. Jan Mikuž

    Jan Mikuž

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    Issue 1 is here again : When i tap on the alerts symbol, i get an error saying i need to login to be able to do that. But I'm already logged in. I get the same error when I try to post a reply here.

    Update: It works now. Don't know why it didn't work before...
     
    Last edited: Aug 26, 2015
  18. Msportdan

    Msportdan
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    nah still logs me out on windows phone
     
  19. Jan Mikuž

    Jan Mikuž

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    Yeah, me too. It's on/off for me. It worked yesterday, but now it's logging me out again.
     
  20. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    Sounds more like a windows phone issue than a forum issue.