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Caution....Thrustmaster firmware 46

Discussion in 'Sim Racing Hardware' started by Terry Rock, Oct 29, 2017.

  1. Terry Rock

    Terry Rock

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    If you currently own the T500RS or even the T300 and have not yet done the latest driver and firmware update, you may want to delay doing so.
    My T500RS steering wheel (with Ferrari GTE rim add-on) has been faultless since the start of ownership.
    It has been functioning without a single hiccup on driver 4.TTRS.2016 (firmware 43) driver 2.9.1.0 prior to installing the new package 6.TTRS.2017 (firmware 46) and driver 2.10.6.0.
    After a 'clean' install of the new driver and firmware, only the original chrome, static paddles are working correctly.
    Neither one of the paddle shifters on the GTE rim and only a select few buttons on that wheel rim, respond in the TM Control Panel.
    I am running Windows 10-64 version 1709 Creator edition (Build 16299.19). with all drivers throughout the computer up to date.
    My previous driver package was removed using the add/remove feature in Windows.
    The wheel had been left unplugged prior to starting the PC initially, in anticipation of the older driver removal.
    The PC was then restarted and the newer Thrustmaster driver package installed...with the wheel reconnected only on request.
    The firmware update was initiated after the restart on completing the driver install.
    The firmware process was reported as successfully completed with all three green check boxes accepted.
    I've submitted a report to Thrustmaster and will update the findings.
     
    Last edited: Oct 29, 2017
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  2. MegamanAT

    MegamanAT
    Premium

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    I can confirm issues too. T500 with custom wheel and arduino. only 2 buttons working after upgrade to v46. no issues with v43. but the t500rs wheel is working fine.
     
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  3. Andy Jackson

    Andy Jackson
    Retro PC Sim Racer Premium

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    edit: mine is also playing up.:cautious:
    I have gone back to v43 for my T500.
     
    Last edited: Oct 30, 2017
  4. Terry Rock

    Terry Rock

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    It's a bit disappointing that TM would put this software out there.
    I bought that GTE wheel rim because I struggle with static paddles.
    I've now pulled that unit and fortunately, still had the original T500 rim in a closet.
    It confirms what I already knew....bad firmware from TM.
     
  5. Matt88

    Matt88
    Premium

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    No issue's here with a T300 using both GTE and Ferrari F1 Rim.

    In fact working better than ever!!!
     
  6. Terry Rock

    Terry Rock

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    Good to hear you are not having any issues.
    On reading the firmware notes, it looked to offer a few good improvements.
    That's the only reason I went with the update, so it is a bit disappointing how it turned out.
    What version of Windows are you using?
    The problem may be limited to only the T500 wheel as well.
    I've now come across four instances of the exact symptoms on scouring various post...all T500...all after doing the firmware 46 update.
    The D-pad inputs are reversed as well, in addition to the other problems.
     
  7. Mick Aspinall

    Mick Aspinall
    Premium

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    Thanks for warning, will wait till update has a update:thumbsup:
     
  8. Rupe Wilson

    Rupe Wilson
    rFactor Senior Club Manager Staff Premium

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    ok thanks for the heads up... i nearly updated my wheel.. luckily they can be rolled back/deleted and the previous one reinstalled if needed :)

    Here is version 2016_TTRS_4 if anybody wants it or needs it.. i use this on my t500rs.
    from there you can update to 5 i think.. i will not be touching it until i hear its ok

    Edit
    i dont think the version i posted has the option to downgrade the firmware. so please go with the option from Terry :thumbsup:
     
    Last edited: Nov 2, 2017
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  9. Terry Rock

    Terry Rock

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    I can now confirm that firmware 46 was 100% responsible for the loss of function on my GTE rim.
    This evening TM's customer support sent me a link to the 2017_TTRS_3 package, which I promptly installed.
    That package gave me the option to downgrade firmware... (which I did not think was possible).
    I am back on FW43 with driver 2.9.71.0.
    Full function is restored.

    Edit:
    After testing 2017_TTRS_3 , I completely removed that package and updated the driver only to 2.10.6.0 using 2017_TTRS_6 package...no firmware.
    Operation is still normal, which confirms the firmware definitely was at fault in my case.
     
    Last edited: Nov 2, 2017
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  10. Rupe Wilson

    Rupe Wilson
    rFactor Senior Club Manager Staff Premium

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    after purchasing the sparco 383 mod wheel im now left with a problem.. to get this wheel to work with its paddles and all its buttons with a multinational d pad in need to use 2017_TTRS_6 package and the firmware version v46
    but as we know with the t500 using the above means the Ferrari 458 wheel looses its paddles and buttons..
    if i go back to the old firmware and drivers the Ferrari wheel works again but the sparco wheel stops...

    they do seem rather helpful and responded the next day when i submitted a ticket. the only problem was the solution the suggested was the same as what they told Terry.... so i replied with the findings and they are going to get back to me... i tried all different combinations and none of them got it all working together...

    i hope they sort this out soon..
     
  11. DrRob

    DrRob

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    I recently installed the Sparco 383mod on my T500RS wheel base and updated firmware without probs so far. All buttons and shifters working *fingerscrossed*.
     
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  12. Rupe Wilson

    Rupe Wilson
    rFactor Senior Club Manager Staff Premium

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    it appears the older rims don't like the new firmware needed for the newer rims...

    but as far as the Sparco 383mod goes its really nice, i have to admit..:)
     
    • Agree Agree x 1
  13. Terry Rock

    Terry Rock

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    Agree.
    If you look at the TM Control panel after the firmware update, you'll notice the pictorial represented wheel list a whole lot more buttons....so I think the newer wheel rim was the priority.
    The TM representative said they be putting out a new update.
    Hopefully, we can then benefit from some of the improvements listed in F/W 46.
     
    • Like Like x 1
  14. Rupe Wilson

    Rupe Wilson
    rFactor Senior Club Manager Staff Premium

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    Just had a reply back from thrustmaster about my wheel issues..

    They are working on a new driver to solve this problem,
    And at present to use both wheels, it will require a change of driver/firmware...

    This will be solved shortly with a new driver.
     
    • Like Like x 1