cannot load tracks ERROR

a friend of mine has downloaded 2 tracks i made and he cannot load them. alwasy gets an error like gmotor2 error loading texture XXXXXXX on both tracks.

many other people have installed this tracks without problems

i have been on teamviewer with him and all files are perfect and placed where they need to be.

we have turned off all antivirus programs when extracting track

we have reinstalled rfactor and tracks many times

we updated directx

he can load the defualt track rfactor lite comes with and play it normally but he cannot load any of my 2 tracks.

he uses ati 2xxx series mobile.

any ideas? i am out of ideas overhere.

thank you
 

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