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Account does not exist with these credentials

Discussion in 'rFactor 2' started by Kyle Puttifer, Jan 12, 2012.

  1. Kyle Puttifer

    Kyle Puttifer
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    Got beta purchased, signed up with my nickname as PieLighter.
    I've tried signing into online but I get the above message. The payment has been received by ISI, I got an email confirming that.
    It might be down to the captcha - I typed wrong but I pressed the enter key by mistake while pressing backspace - launcher bug? Either way, I can't log in.
     
  2. Ross Garland

    Ross Garland
    A legend in my own mind... Staff Premium

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    You need to use your email address and password to login, not your username.
     
  3. Kyle Puttifer

    Kyle Puttifer
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    [​IMG]

    I feel like a stupid idiot now. :D
    Thanks.
     
  4. Ross Garland

    Ross Garland
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    Don't worry mate... I had the exact same 'problem' initially. :p
     
  5. Kyle Puttifer

    Kyle Puttifer
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    Doesn't help that it doesn't tell you what to put in the box.
     
  6. Ross Garland

    Ross Garland
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    If you click the password box without entering anything in the name box, it does. That's how I eventually solved this conundrum for myself. ;)
     
  7. Marco Bijl

    Marco Bijl
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    Same here... Only noticed it when I entered the password first :)

    Good to read I wasn't the only one :)